Wight Vending Ltd supplies, installs, restocks and maintains vending machines, coffee machines and water coolers for business customers across the Isle of Wight and South Coast, under the terms set out below and any specific agreement signed with you.
Unless otherwise agreed in writing, machines supplied under a managed service arrangement remain the property of Wight Vending Ltd and are provided on loan for the duration of the service agreement. Machines purchased outright transfer ownership on full payment.
Service agreements run for the period agreed at the point of installation, as set out in your individual contract or quote. Either party may terminate in line with the notice period specified in that agreement.
We aim to keep machines stocked to an agreed schedule. Product availability may occasionally vary due to supplier stock issues, and we will substitute similar products where necessary.
We aim to respond to reported faults within a reasonable timeframe as set out in your service agreement. Please report faults promptly via our Contact page or by phone.
Invoices are issued on the schedule agreed at the outset of your contract and are payable within the terms stated on the invoice. Late payment may result in suspension of restocking or maintenance services.
We maintain appropriate insurance for our operations. We are not liable for indirect or consequential losses arising from machine downtime, except where required by law.
Either party may cancel a service agreement in line with the notice period agreed at the outset. Machines will be collected within a reasonable period following cancellation.
These terms are governed by the laws of England and Wales.
Questions about these terms can be directed to us via our Contact page.